Privacy Policy

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.

Information Collection & Use

On some pages of our site you may order products, contact Customer Service, and sign up for programs such as our Email Newsletter. The types of personal information collected may include:

Full Name
Billing/Shipping Address
Email Address
Phone Number
Credit/Debit Card Information

You have the option of signing up an account if you wish to store your billing/shipping address information. Financial information that is collected is used to bill the user for products and services. Credit and debit card information is not stored on our server. The customer ID numbers are assigned to web site visitors to verify the user's identity and for use as account numbers in our record system. You may also sign up to receive our Email Newsletter, join our Birthday Club, or become a member of our Customer Referral Program. The information submitted through these individual forms is saved in a secure environment and is only used for the purpose of the membership that you are signing up for.

We may use non-identifying and aggregate information to better design our website and to share with media relations. For example, we may state in a press release or on our website that X number of customers purchased a certain product, but we would not disclose anything that could be used to identify those individuals.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our shopping cart is located on a server with Secure Sockets Layer (SSL) encryption technology. This technology encrypts all personal information including credit card number, name and address to prevent your information from being read during transmission over the Internet. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked.

A cookie is a small piece of data that our web site sends to your browser for storage on your computer's hard drive. The cookie will be stored on your computer's hard drive until you remove it. You may have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use our site, but you may be limited in the use of some of the features, including our shopping cart and online ordering system. We may also use IP addresses and website tracking technology to analyze trends, administer the site, track traffic patterns, and gather demographic information for aggregate use.

For questions regarding our Privacy Policy, contact Customer Service and we'll be happy to assist you.